Serve as the first point of contact for visitors and clients.
Maintain a welcoming and professional reception area.
Manage visitor logbooks and issue visitor passes.
Handle and route incoming and outgoing calls efficiently.
Manage a high volume of calls with prompt and courteous communication.
Record and relay messages accurately to the concerned individuals or departments.
Manage courier services, postal deliveries, and outgoing mail.
Maintain an organized schedule for meeting rooms and appointments.
Assist in basic administrative tasks as required by management.
Address client inquiries and direct them to the appropriate department.
Ensure smooth coordination between clients and internal teams.
Graduate in any discipline.
Minimum of 1 year of experience as a receptionist or telephone operator in a professional setting.
Excellent communication skills in English.
Strong organizational and multitasking abilities.
Proficiency in MS Office (Word, Excel, Outlook).
Pleasant demeanor and professional attitude.
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