Job Details-Pre Sales Executive For A Luxury Real Estate Developer

Job Description

Description:

• Generating higher walk-ins at site from all types of leads
• Setting up processes and systems to effectively originate and service the leads
• Handling escalated customer queries, concerns, suggestions, feedback, etc. and managing their expectations
• Offering the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and customer centricity.
• Carrying ownership for every customer query.
• Recommending potential services to management by collecting customer information and analyzing customer needs.